By Alfred Agudiebube

Enugu Electricity Distribution Company (EEDC) has stated that it would soon complete its ongoing Distributor Transformer Metering of transformers in its domain by the end of March 2019.

Mr. Emeka Eze the Head, Communications, EEDC disclosed this in and added that transformer metering will ensure that customers’ complaints of overbilling were checked.

Emeka Ezeh, Head of Communication, EEDC

The EEDC Spokesman, said the transformer metering exercise will end the situation where billing will be ongoing in transformers that are cut off from power supply while their feeders are up and running.

He noted that although the company had not abandoned customer metering, it was pursuing transformer metering also to ensure customers’ complaints of overbilling were checked.

“Now part of what we are doing is to meter open transformers.

“The whole idea is to zero down the cost of energy consumed per transformer so that energy consumed by customers through a particular transformer is now what will be used to bill customers.

“It is a strategy to address this complaint of overbilling as some people say they have not seen light for one year yet they get bills.

“So if a meter is on your transformer and it does not receive power supply, that meter will not capture anything and that means such customer will not be billed at the end of the period.

“We started metering transformers in February 2019 and I do not think there is any transformer in Aba that has been metered although we are metering all the public transformers and we call it Distributor-Transformer Metering.”

Eze said that before this transformer metering exercise, EEDC was using feeder availability to bill customers.

He explained that after the exercise, customers would no more complain of being billed without power supply as transformers whose feeders receive power supply, will have supply to it measured to ensure accurate customer billing.

He said that EEDC had metered over 260, 000 customers stressing that metering is not magic and cannot be done over night.

The EEDC spokesman said a new meter access regulation approved by the NERC which was to take effect from January 2019 has taken off and will take over the deployment of meters to customers.

He added that under the new NERC approved system, EEDC customers would have to be told who is the company’s meter provider, pay and buy pre-paid meters from them for installation.

“We are earnestly waiting for the NERC approval so that we will engage our customers. As at last year we published expression of interest asking companies that are grounded in the area of meter technology and deployment to indicate interest.

“And that has been put together and we submitted to the regulator, the regulator will now approve and come back to us.

“With that we will now get the dynamics and educate our customers on the dynamics and tell them who these people are and where they can access them. So it is the process that is now ongoing.”

FROM THE TOWER OF TRUTH

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